Privacy Policy for Golden Age Pension Planners Pte Ltd
This Privacy Policy describes how Golden Age Pension Planners Pte Ltd ("we," "us," or "our") collects, uses, discloses, and protects the personal data of individuals who visit our site or use our services. We are committed to protecting your privacy and complying with the Singapore Personal Data Protection Act (PDPA) and other applicable data protection laws, including GDPR where relevant.
What Personal Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, address, phone number, and email address.
- Financial Information: Income, assets, investment preferences, and retirement goals.
- Demographic Information: Age, gender, nationality, and marital status.
- Identification Information: National Registration Identity Card (NRIC) number or other government-issued identification number (where legally permissible and with your explicit consent).
- Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits to our site.
- Other Information: Any other information you voluntarily provide to us, such as information provided during consultations, workshops, or through our online forms.
How We Collect Personal Data
We collect personal data in the following ways:
- Directly from You: When you provide information to us through our site, during consultations, workshops, or through other forms of communication.
- Automatically: When you visit our site, we may collect certain information automatically through the use of cookies and similar technologies.
- From Third Parties: We may receive personal data from third-party sources, such as referrals from existing clients or publicly available sources, but only where it is lawful to do so.
How We Use Personal Data
We may use personal data for the following purposes:
- Providing Services: To provide retirement planning, investment management, estate planning, pension fund management, and financial education workshop services.
- Communication: To communicate with you about our services, updates, and other relevant information.
- Personalization: To personalize your experience on our site and tailor our services to your individual needs.
- Compliance: To comply with applicable laws and regulations.
- Internal Purposes: For internal purposes such as data analysis, research, and improving our services.
- Marketing: With your consent, we may use your personal data to send you marketing materials about our services and promotions. You can opt-out of receiving these communications at any time.
Disclosure of Personal Data
We may disclose your personal data to the following parties:
- Service Providers: We may share your personal data with third-party service providers who assist us in providing our services, such as IT service providers, data analytics providers, and marketing agencies. These service providers are contractually obligated to protect your personal data.
- Regulatory Authorities: We may disclose your personal data to regulatory authorities, such as the Monetary Authority of Singapore (MAS), if required by law.
- Other Third Parties: We may disclose your personal data to other third parties with your consent or as required by law.
Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. These steps include:
- Using industry-standard security technologies to protect our site and systems.
- Implementing access controls to limit access to personal data.
- Training our employees on data protection best practices.
- Regularly reviewing and updating our security measures.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Your Rights
You have the following rights with respect to your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Correct: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.
- Right to Erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at the address provided below.
Cookies
Our site uses cookies to enhance your experience. You can control the use of cookies through your browser settings.
Links to Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of these websites before providing them with your personal data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Golden Age Pension Planners Pte Ltd 8 Marina Boulevard, #05-02, Marina Bay, Singapore, 018981 Singapore